Returns & Exchanges

We want you to be completely satisfied with your Icebreaker purchase, which is why we offer a 30-day return policy on all unworn items in their original packaging. All returns are processed with carbon-neutral shipping to align with our commitment to natural performance and sustainability.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original shipping box or a similar reusable mailer, ensuring all original tags are still attached to the garments.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided by our portal and securely affix it to the outside of your package, covering any previous barcodes.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your receipt; you will receive a notification once your refund has been processed by our team.